Frequently asked questions

Getting started

1. How do I install and use Google Earth and the NSW Globe?

Visit the Valuer General's website, then view the NSW Globe - Tutorial Part 1 for instruction.

2. How do I view property sales information once I have installed Google Search and the NSW Globe?

Visit the Valuer General's website, then read the NSW Globe user guide - Accessing property sales information (PDF 1.9 MB). Also watch the Property sales on NSW Globe - Tutorial video for further assistance if needed.

Searching tips

3. I can’t get the property address search function to work.

When you enter an address into the address bar, make sure that you don’t include any punctuation (i.e. commas or full stops) e.g. you should enter 8 Loftus Street Ashfield and not 8 Loftus street, Ashfield.

4. How can I get the property sales information in the table to present in order of sale price, sale date etc.?

The data in the tables will sort by clicking on a heading e.g. sale price, sale date, property number etc. If you want the data to sort by multiple columns you will need to export to a spreadsheet such as Excel and use the functions in that application.

5. How can I find property sales information for previous properties prior to a subdivision?

Within the table output of sales results at the property level, one of the columns is ‘property number’. Where there is a different property number for the same address and the area is different this is likely to be an earlier property on the same block. Another clue will be if the earlier property was non strata and the newer property is strata e.g. where a former house block has been subdivided and redeveloped into strata.

6. Can I use a mobile device (tablet or mobile phone) to view property sales information?

No, the property sales information layer hasn’t been built to be viewable on mobile devices, only laptop and desktop computers.

7. What is the best internet browser to use?

Internet Explorer 8 and above, Safari and Firefox. There are some functionality limitations when using Chrome.

Understanding the information

8. What is the difference between the orange dollar signs and the yellow dollar signs?

The orange dollar signs identify units or strata title properties, and the yellow dollar signs identify freehold properties or non-strata title properties.

9. Why isn't land area shown for strata properties/units?

This information is not held for stratas, only for non stratas.

10. Why is there a duplication in the presentation of some property sale information for stratas?

In some strata properties there is a separate property number for each of the garage/car space and unit, but they are sold together in a single sale. These are usually easy to identify as there is the same dealing number that links the two property numbers as a single sale.

11. Why are property sales figures are much higher than the land values?

The property sales information is based on the price that the property sold for including the land and the property. The land value is based on the unimproved value of the land, without the associated property.

12. I don't want the purchase price my property on the NSW Globe

Property sales information is public information. It assists those interested in the property market to make decisions when considering buying or selling property.

13. How are sales for ‘tenants in common’ being shown?

‘Tenants in Common’ sales are not included in the property sales information.

14. What is the ‘Dealing Number’ referring to in the table output?

The Dealing Number is referring to the document used to record the transaction affecting the property. Copies of dealings can be purchased from one of NSW Land Registry Services' approved information brokers for a fee.

15. How are multi property sales displayed on NSW Globe?

At the bottom of the pop up window text it will indicate if the sale is a multi-property sale. You can then click on ‘show dealing boundary’ in the top right hand corner of the pop up window to see the boundary visually covering all properties included in that sale.

About the information

16. How far back is property sales information available for individual properties?

From 2001 onwards as this is the most reliable sales information available.

17. How far back does the street sales information go?

The last five years are provided from the date of inquiry.

18. How far back does the suburb sales information go?

The last five years are provided from the date of inquiry.

19. A property in my street sold recently and it’s not yet showing on NSW Globe. When will this be available?

Following a sale it usually takes around six to eight weeks for the documents to be provided to NSW Land Registry Services, and then once registered this information is uploaded to NSW Globe weekly so it may take two months after a property sells before it is available on NSW Globe.

20. Why don’t you provide other information regarding the property such as bedrooms, bathrooms and garages?

LPI doesn’t hold this additional data, just the information regarding the sale. You will need to source this information elsewhere. If you ‘Google’ NSW property sales information there will be a number of providers who may be able to assist.

21. How do I find out who has purchased a property on NSW Globe?

The NSW Globe does not provide personal details (names etc.) relating to property sales and ownership. However a Title Search can be purchased from one of NSW Land Registry Services' approved information brokers which will confirm the current ownership of a property and show any registered interests affecting the property.

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