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Valuer General's role

The Valuer General is an independent statutory officer, appointed by the Governor of New South Wales to oversee the State's land valuation system.

This independence is important so there is clear separation between the acquisition of land by government for a public purpose and the determination of compensation.

When a land owner and an acquiring authority are unable to negotiate the purchase of the land, an acquiring authority can compulsorily acquire land for a public purpose.

The Valuer General is required by the Land Acquisition (Just Terms Compensation) Act 1991 to independently determine the amount of compensation to be paid by the acquiring authority to the former land owner.

Importantly, the Valuer General does not act for either the former land owner or the acquiring authority.

The Valuer General is responsible for:

  • ensuring land owners are fairly compensated when their land is compulsorily acquired
  • providing an independent, fair and transparent process for determining the amount of compensation.

Valuation Services, part of Property NSW manages the determination of compensation process on behalf of the Valuer General. The Valuer General sets the standards and policies for the determination of compensation and oversees the work of Valuation Services.

Land owners and acquiring authorities are encouraged to provide information, ask questions and clarify matters during the determination of compensation.

We consider the information land owners and acquiring authorities provide when determining the amount of compensation.

Our contact with you

Our first contact with land owners is usually after the Valuer General is advised by the acquiring authority that a proposed acquisition notice has been issued to the land owner. We write to land owners to:

  • explain the Valuer General’s role
  • remind them to complete their claim for compensation (section 39 claim for compensation form)
  • introduce their Valuation Services, Property NSW coordinator, who is the land owner’s contact point throughout the process and will assist with answering questions, providing information and organising conferences
  • provide advice about accessing professional assistance
  • tell them where to find the Valuer General’s policy Compensation following compulsory acquisition (PDF 170.3 KB), which details how compensation is determined
  • give them the Compulsory acquisition, NSW Valuer General’s role (PDF 795.1 KB) brochure which also has information about the compensation process and how compensation is determined.

During the determination of compensation process

  • If the matter progresses to compulsory acquisition, Valuation Services, Property NSW send a letter to the former landholder and acquiring authority to explain the sharing of information between the former land owner and acquiring authority and provide copies of this information, where held.
  • The valuer assessing the determination of compensation will inspect the property with the land owner, or their representative, if available and address issues and concerns.
  • The Valuation Services, Property NSW coordinator and/or valuer is available to discuss issues with the land owner or their representative and acquiring authority at any time during the process. This presents opportunities to provide additional submissions, discuss concerns, ask questions and where possible, attempt to settle any disagreements over matters of fact prior to the determination being made.
  • When compensation is being determined, information provided by both the land owner and the acquiring authority as well as reports independently requested on behalf of the Valuer General will be considered.

Preliminary valuation report

Before the determination of compensation is finalised, Valuation Services, Property NSW will send the land owner and the acquiring authority the preliminary valuation report to review. The report shows the amount of compensation and how it was determined. The land owner and acquiring authority have 15 working days to provide feedback. As determinations of compensation are a final decision, concerns are addressed before the determination of compensation is issued.

Issuing the determination of compensation

After the preliminary valuation report has been finalised Valuation Services, Property NSW issue the determination of compensation and valuation report to the land owner and the acquiring authority. The determination of compensation shows the amount of compensation payable as determined by the Valuer General.

The issue of the determination of compensation and valuation report is the final part of the Valuer General’s formal role in the determination of compensation process. 

After the Valuer General has issued the determination of compensation, the Property NSW coordinator is available to discuss the determination with the landholder, their representative or acquiring authority.

The acquiring authority must issue the land owner with a compensation notice which includes the determination of compensation. The compensation notice officially notifies the land owner that the land has been compulsorily acquired and provides the offer to pay the amount of compensation determined by the Valuer General. The notice also advises the land owner that they have the right to object to the amount of compensation offered.

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